My account has been cancelled or lapsed, how do I reactivate it?

In this guide we will learn how to reactivate a MyQuickCloud account. If you have cancelled your account and wish to sign back up or if your account has lapsed because of a payment failure you will need to reactivate to continue using MyQuickCloud To do this please follow these steps:

• Log on to https://app.myquickcloud.com
• Ensure your payment method is up to date by clicking Account > Billing & Payment Information
• Email sales@myquickcloud.com with the following information (alternatively you can open a livechat with the team here https://myquickcloud.com/contact/)
  • Admin email address on the account
  • Any changes to your subscription e.g 2 users and 1 computer
  • Confirmation that your payment details are up to date
•  The sales team will then take payment and reactivate your account

 Your MyQuickCloud account will now be reactivated and you will be back up and running.